Frequently Asked Questions
What makes BIG BOYS more comfortable than normal/regular underwear?
There are two main reasons:
1. The anatomical pouch design lets your boys hang the way nature intended but they also give support.
2. All our underwear is made with a high quality material called Lenzing Modal®. Modal is softer than cotton, silky to the touch and light-weight.
How do I know if I'm "big" enough to fill them?
Our underwear is made with Lenzing Modal® and Elastane which makes them quite stretchy and flexible. They are designed to accommodate all shapes and sizes but guys who consider themselves to be "average" or larger will benefit the most.
How long will it take to receive my order?
All orders are processed the same day if received before 3pm (UK).
Delivery times vary depending on which country you live in.
Deliveries to the UK 1-3 days.
Europe (Non EU) 3-7 days.
Deliveries outside of Europe 5-28 days and may be subject to delay at Customs*
All delivery times are subject to public holidays.
*Most orders are delivered between 5-10 days, however due to security procedures implemented by the U.S. Homeland Security since November 2010 for all incoming mail, we are experiencing delays with some orders shipped to the U.S. Unfortunately the delays are beyond our control so please allow additional time for delivery before contacting us regarding lost or late deliveries.