© Big Boys Pants 2008 -
FREE SHIPPING on orders over $75 USD
If there is a fault with the goods you have ordered, BigBoysPants.com will exchange them or give you a full refund, provided they are returned within 14 days in their original packaging and condition -
RETURNS PERIOD & CHARGES
Maximum 14 days from date of order.
Please allow 10 days for delivery and acceptance of returned goods.
bigboyspants.com will refund the cost of returning the item(s) if the goods are faulty or the incorrect items have been sent.
You should advise BigBoysPants.com that you are returning goods by email via email@example.com
Please include the following details:
Your order number (find this at the top of your invoice)
Reason for returning the goods -
Your name, address and a contact telephone number
RETURNS PROCESS & INSURANCE
UK customers should return goods via Royal Mail once the reason for the return has been authorised.
We will advise you by email as soon as we receive your returns and process your request for either a refund or replacement as quickly as possible -
Refunds will be credited to the PayPal/Skrill account used to pay for the original order.
BigBoysPants.com will inform you as soon as the refund has been processed.
BigBoysPants.com cannot be held responsible for parcels that are lost in transit when being returned, they are the sole responsibility of the customer.
If you would like further information on our returns policy please email us at firstname.lastname@example.org